Vatican City, May 31, 2018 / 12:05 pm (CNA/EWTN News).- In a letter to Catholics in Chile on Thursday, Pope Francis said he is ashamed of the Church's failure to listen to victims, and urged all the baptized to make a commitment to ending the culture of abuse and cover-up.

“Here resides one of our main faults and omissions: not knowing how to listen to victims,” the pope said in his May 31 letter.